All of our training sessions (see below) are designed on a modular basis. Any session can be attended as a stand-alone session or an individual can choose to attend, and hopefully get value from, them all. They can be attended in any order.
Training is run in groups of 16-20 people. It is designed to be interactive and to encourage all participants to share their experiences and thoughts with each other. All training is carried out in person rather than in a virtual environment.
Training is valuable for both junior and senior members of an organisation. We find that all attendees benefit from the variety of perspectives; and organisations can see their staff develop common frameworks and language.
Training sessions are run on a Friday.
- The assertiveness model, looking at aggressive, submissive and assertive behaviours
- Applying an assertive approach in challenging situations
- Linking assertiveness to other models of relationship building and conflict resolution
- Understanding how this links to an understanding of what lies below the surface
- Taking a problem-solving approach to negotiation
- Exiting a potential conflict situation with both parties feeling heard, respected and whole
- Understanding the impact of non-verbal behaviour
- Being able to spot different social styles and adapting their own behaviour in order to work with and influence others
- Being clear on the purpose of a communication and considering what the recipient needs to hear in order to achieve that purpose
- Recognising that active listening is the other side of effective communications and adopting the ability to listen at different levels
- Thinking about the potential of informal networks and starting to develop them intentionally
- Building credibility with others in their organisation by behaving proactively and ‘managing upwards’
- Being aware of a range of influencing styles and their effectiveness
- Evaluating how you spend your time based on your broader purpose at work
- Managing your time and adopting tools to reduce procrastination
- Adopting ways to manage smart phones and reduce their ability to distract
- Being aware of the physical impact of stress
- Understanding the different root causes of stress and developing ways to limit their impact whilst building overall resilience
- Developing an understanding of how you can seek out 'glimmers' and fulfilment in everyday life
- Understanding how important leadership skills are in terms of impact on people, the organisation and self
- Being aware of the range of skills that contributes to leading a team
- Reviewing time and tasks in relation to managing individuals, managing the team as a whole and managing themselves
- Developing the capability to adopt a range of different management styles for maximum impact
- Being alert to the challenges of leading in the charitable sector
- Understanding their own emotional window of capacity
- Adopting a methodology of noticing, unpacking and naming to build their ability in a number of areas
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